As a home-based worker with my head office some 400 miles away, it is imperative that I have a reliable contact locally to look after the IT within my home office. Having felt in the past that being a sole user, as opposed to part of a larger organisation, was a disadvantage when looking for IT support, I can honestly say I’ve never felt less like this with Steven at Pyramid IT. The “all access” support package I have in place is worth every penny, the remote access facility being highly r…
Gill McGintyProtection & Investment LtdLivingston, West Lothian
Steven came out and helped when we got a serious virus. He was knowledgeable about the issue and fixed the problem in a very short time. he also advised of an additional level of security which we installed and we have had no problems since. Thank you Steven, you were a life saver.
Wendy SimpsonRiver KidsLivingston, West Lothian
I was having trouble with my laptop computer recently with it running very slow on start up.
This was not ideal especially when visiting clients and showing them reports on my laptop – sometimes waiting what felt like an eternity for anything to load.
As an integral part of my business this could not carry on.
I explained the situation to Steven who picked up my laptop and dropped it off later that week fully functional and ready to go.
This was all done with a fantastic level of service a…
Mark McLeodScotia Accounting LtdEdinburgh
Steven saved me hours of work checking my PC setup up, giving me confidence in what I was doing and resolving problems for me. He turned up when he said he would and did the work quickly and without fuss. On the basis of my first experience of his service I intend to sign-up for his online backup and daily health check services. I would strongly recommend Steven to others.
Steven helped us resolved a number of issues afters the Windows 10 upgrade.
Quick & responsive and delivered his services in a timely & professional manner.
Would have no hesitation in recommending Pyramid IT.
Franco LazzeriWill Services ScotlandGlasgow
Steven helped me to sort out the social media communication. He was there quickly, was extremely efficient and coached me very well indeed. I was really happy with the level of service I received and would not hesitate to hire Steven again.
Keith SmithBlindingly Clean Carpet & Upholstery CleaningLivingston, West Lothian
I have worked with Steven a number of times over the last few years for my business and my husbands business. Steven has always been able to fix my computer issues and he has extensive IT knowledge and is always able to meet my timescales.
Kerry LindsayClarity Career CoachingBathgate, West Lothian
We’ve used Steven at Pyramid IT for a wide range of IT/Computer related issues and requirements from hard drive failures, to server moves and online backup services.
On all of the occasions we have dealt with him the service has been prompt and professional. I wouldn’t hesitate recommending Pyramid IT for any IT related services, in fact we regularly refer our clients to him.
Scott MooneyKumo Ink LtdLivingston, West Lothian
Steven is easy to work with and knows what he’s speaking about and makes it easy to understand. We found it hard to find a good IT person in Livingston, West Lothian that is reasonably priced and is good to work with. He has helped us out with basic computer problems and more in-depth IT areas too.
Thanks Steven keep up the good work.
Joan HetheringtonAye Do LtdLivingston, West Lothian
Steven has provided expert support for all of Cornerstone’s IT needs. He always delivers; on time and within budget. As a complete luddite, I have no idea what he’s telling me half the time but everything works when he leaves. Thanks Steven