I have worked with Steven a number of times over the last few years for my business and my husbands business. Steven has always been able to fix my computer issues and he has extensive IT knowledge and is always able to meet my timescales.
Kerry LindsayClarity Career CoachingBathgate, West Lothian
Steven came out and helped when we got a serious virus. He was knowledgeable about the issue and fixed the problem in a very short time. he also advised of an additional level of security which we installed and we have had no problems since. Thank you Steven, you were a life saver.
Wendy SimpsonRiver KidsLivingston, West Lothian
I was having trouble with my laptop computer recently with it running very slow on start up.
This was not ideal especially when visiting clients and showing them reports on my laptop – sometimes waiting what felt like an eternity for anything to load.
As an integral part of my business this could not carry on.
I explained the situation to Steven who picked up my laptop and dropped it off later that week fully functional and ready to go.
This was all done with a fantastic level of service a…
Mark McLeodScotia Accounting LtdEdinburgh
We’ve used Steven at Pyramid IT for a wide range of IT/Computer related issues and requirements from hard drive failures, to server moves and online backup services.
On all of the occasions we have dealt with him the service has been prompt and professional. I wouldn’t hesitate recommending Pyramid IT for any IT related services, in fact we regularly refer our clients to him.
Scott MooneyKumo Ink LtdLivingston, West Lothian
Thanks to Steven Burrows of Pyramid IT for great service and expertise when my IT systems went awol.
Steven’s calm and matter of fact approach gave me confidence in his skill as a technician. He worked efficiently, and the problem was solved much more quickly than I had anticipated. He explained everything that was happening, addressed other possible solutions without the hard sell, so that I had headspace to make informed choices for my business IT requirements going forward.
I’m really ple…
Susan BraniganSusan Branigan MarketingEdinburgh
As a home-based worker with my head office some 400 miles away, it is imperative that I have a reliable contact locally to look after the IT within my home office. Having felt in the past that being a sole user, as opposed to part of a larger organisation, was a disadvantage when looking for IT support, I can honestly say I’ve never felt less like this with Steven at Pyramid IT. The “all access” support package I have in place is worth every penny, the remote access facility being highly r…
Gill McGintyProtection & Investment LtdLivingston, West Lothian
I have now used Steven for a number of repairs to our PC and network problems which he has provided consistent quality of service at competitive rates. Quick reponces and reliable.
George DewarPrint It XpressEdinburgh
Steven saved me hours of work checking my PC setup up, giving me confidence in what I was doing and resolving problems for me. He turned up when he said he would and did the work quickly and without fuss. On the basis of my first experience of his service I intend to sign-up for his online backup and daily health check services. I would strongly recommend Steven to others.
Steven offers a friendly, timely and affordable service. He networked all my computers in the office to the printers and set up a shared drive. I recommend Steven and would definitely contact his for any IT issues I need in the future. Thanks you from @MickMick Designs
Micky CooperMickMick DesignsLivingston, West Lothian
Steven fixed a fault on my notebook keyboard after someone had told me I could try a new keyboard to see if that would work. Not only did he find and fix the fault the price he quoted for a new keyboard should I need one was half the price I had been given previously. I really appreciated having my notebook picked up from my house and delivered it just made my life so much easier. I cannot recommend him highly enough. His knowledge and professionalism were impressive, I will certainly be using h…