01506 667 990
support@pyramid-it.co.uk

Testimonials

Below is a selection of testimonials from some of our existing clients. We continuously seek feedback and reviews from our customers in order to maintain a consistently high standard of service.

If you have any comments on our service, please email us on support@pyramid-it.co.uk

I was having trouble with my laptop computer recently with it running very slow on start up.
This was not ideal especially when visiting clients and showing them reports on my laptop – sometimes waiting what felt like an eternity for anything to load.
As an integral part of my business this could not carry on.
I explained the situation to Steven who picked up my laptop and dropped it off later that week fully functional and ready to go.
This was all done with a fantastic level of service and at a very reasonable price.

Mark McLeodScotia Accounting LtdEdinburgh

Steven saved me hours of work checking my PC setup up, giving me confidence in what I was doing and resolving problems for me. He turned up when he said he would and did the work quickly and without fuss. On the basis of my first experience of his service I intend to sign-up for his online backup and daily health check services. I would strongly recommend Steven to others.

Sara Priestley

I would like to thank Steven Burrows of Pyramid IT for his great service and help in solving my IT issues. I have used Steven’s services twice in the past and I must say each time I have been happy with the results and his expert advice.

The first time I used Pyramid IT, my laptop had started to run really slow and I felt my brain was working faster than my laptop was finishing tasks. I needed a clear out and a professional laptop tune up. I advised Steven that my laptop is in constant use and I cannot be away from it more than a few hours. Steven understood my needs and advised me he did not physically need the hardware all he had to do was get to the software through remote access.

So we set up a time and I let him do his magic, a few hours later my laptop was working just as fast as when I first bought it. I was delighted and really happy, especially because as soon as Steven was finished I got straight back on to work with no loss of great time.

The second time I used Steven was for my sister’s laptop. It started causing all sorts of problems for her, running slow, freezing etc it ended up being more frustrating switching the machine on than the hassle it was worth trying to use it. I gave Pyramid IT the laptop and advised Steven to do a full uninstall and reinstallation of the software. Steven did this with no issues what so ever, he also backed up the files which was really useful. I gave my sister her laptop and she was really happy that it was running like new again.

All in all Steven from Pyramid IT is really professional, knows his stuff and I will without a doubt recommend his services on to family, friends and colleagues.

Thanks Steven, thanks Pyramid IT.

Haroon AliSancruzo TravelEdinburgh

Steven has provided expert support for all of Cornerstone’s IT needs. He always delivers; on time and within budget. As a complete luddite, I have no idea what he’s telling me half the time but everything works when he leaves. Thanks Steven

Gerry WeirCornerstone Mortgage ConsultantsEdinburgh

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