As a home-based worker with my head office some 400 miles away, it is imperative that I have a reliable contact locally to look after the IT within my home office. Having felt in the past that being a sole user, as opposed to part of a larger organisation, was a disadvantage when looking for IT support, I can honestly say I’ve never felt less like this with Steven at Pyramid IT. The “all access” support package I have in place is worth every penny, the remote access facility being highly r…
Gill McGintyProtection & Investment LtdLivingston, West Lothian
Steven offers a friendly, timely and affordable service. He networked all my computers in the office to the printers and set up a shared drive. I recommend Steven and would definitely contact his for any IT issues I need in the future. Thanks you from @MickMick Designs
Micky CooperMickMick DesignsLivingston, West Lothian
Thanks to Steven Burrows of Pyramid IT for great service and expertise when my IT systems went awol.
Steven’s calm and matter of fact approach gave me confidence in his skill as a technician. He worked efficiently, and the problem was solved much more quickly than I had anticipated. He explained everything that was happening, addressed other possible solutions without the hard sell, so that I had headspace to make informed choices for my business IT requirements going forward.
I’m really ple…
Susan BraniganSusan Branigan MarketingEdinburgh
I was having trouble with my laptop computer recently with it running very slow on start up.
This was not ideal especially when visiting clients and showing them reports on my laptop – sometimes waiting what felt like an eternity for anything to load.
As an integral part of my business this could not carry on.
I explained the situation to Steven who picked up my laptop and dropped it off later that week fully functional and ready to go.
This was all done with a fantastic level of service a…
Mark McLeodScotia Accounting LtdEdinburgh
I have now used Steven for a number of repairs to our PC and network problems which he has provided consistent quality of service at competitive rates. Quick reponces and reliable.
George DewarPrint It XpressEdinburgh
Steven has been superb at sorting out all our IT Problems and I would recommend him to more businesses.
Joe DunnHome Energy UK LTDLivingston, West Lothian
Steven helped me to sort out the social media communication. He was there quickly, was extremely efficient and coached me very well indeed. I was really happy with the level of service I received and would not hesitate to hire Steven again.
Keith SmithBlindingly Clean Carpet & Upholstery CleaningLivingston, West Lothian
Steven fixed a fault on my notebook keyboard after someone had told me I could try a new keyboard to see if that would work. Not only did he find and fix the fault the price he quoted for a new keyboard should I need one was half the price I had been given previously. I really appreciated having my notebook picked up from my house and delivered it just made my life so much easier. I cannot recommend him highly enough. His knowledge and professionalism were impressive, I will certainly be using h…
Pat LaingPat Laing AccountingFalkirk
Steven helped us resolved a number of issues afters the Windows 10 upgrade.
Quick & responsive and delivered his services in a timely & professional manner.
Would have no hesitation in recommending Pyramid IT.
Franco LazzeriWill Services ScotlandGlasgow
Steven is easy to work with and knows what he’s speaking about and makes it easy to understand. We found it hard to find a good IT person in Livingston, West Lothian that is reasonably priced and is good to work with. He has helped us out with basic computer problems and more in-depth IT areas too.
Thanks Steven keep up the good work.
Joan HetheringtonAye Do LtdLivingston, West Lothian