Mac support and services

Mac support and services

At pyramid It we have helped a number of clients with their Apple problems and now we want to take it one step further and roll out dedicated support plans similar to what we offer our windows clients.  Before we do this we would like your thoughts so we can develop plans that truly benefit you.

What we thought:

Keeping it close to our windows offerings

Plan 1

  • Automatic disk verification & repair
  • System monitoring
  • Managed software updates
  • Basic Anti virus scan

Plan 2

  • Automatic disk verification & repair
  • System monitoring
  • Managed software installs, make each mac in your business have the same software
  • Managed software updates
  • Online backup of files
  • Advanced Anti virus and malware scan
  • Web filtering

Plan 3

  • Automatic disk verification & repair
  • System monitoring
  • Managed software installs, make each mac in your business have the same software
  • Managed software updates
  • Online backup of files
  • Advanced Anti virus and malware scan
  • Web filtering
  • Remote and drop off support included.

Prices have still to be worked out but would you get anything like this for your Mac?