Our Promise

Our Promise

 

At Pyramid IT we keep it simple and we make it fast. As a small business ourselves we understand the vital role IT plays in your company. When it stops working you lose time, money, a vital resource and it often results in staff being unable to work.

 

So how can we help?

We are the first IT company in Scotland to provide courtesy laptops which means that while your machine is out of action, we’ll lend you one. Better than that, back up your data with us and we’ll have your courtesy laptop work ready and waiting, meaning you can get straight back to business.
That’s not all. We will record each and every repair, system update and piece of work we do for you thereby creating a bespoke handbook to support your business. With personalised instructions, details of how to prevent future problems and directions to make your own diagnosis next time means you may not need us next time.
Should you still need to call us we will carry out a full diagnostic consultation over the phone so we can give you an accurate time and price for repair. We also offer remote support saving you time and money but more importantly we’ll have you up and running and back to work as soon as possible.
Last but not least, to give you complete peace of mind we offer a no repair, no cost service. If we can’t repair your system we won’t charge you for it. We know IT and we know business. So let us support yours and keep you trading.

Don’t lose time and money; have Pyramid IT underpin your business