Support Services

Steven fixed a fault on my notebook keyboard after someone had told me I could try a new keyboard to see if that would work. Not only did he find and fix the fault the price he quoted for a new keyboard should I need one was half the price I had been given previously. I really appreciated having my notebook picked up from my house and delivered it just made my life so much easier. I cannot recommend him highly enough. His knowledge and professionalism were impressive, I will certainly be using h…

We’ve used Steven at Pyramid IT for a wide range of IT/Computer related issues and requirements from hard drive failures, to server moves and online backup services. On all of the occasions we have dealt with him the service has been prompt and professional. I wouldn’t hesitate recommending Pyramid IT for any IT related services, in fact we regularly refer our clients to him.

I would like to thank Steven Burrows of Pyramid IT for his great service and help in solving my IT issues. I have used Steven’s services twice in the past and I must say each time I have been happy with the results and his expert advice. The first time I used Pyramid IT, my laptop had started to run really slow and I felt my brain was working faster than my laptop was finishing tasks. I needed a clear out and a professional laptop tune up. I advised Steven that my laptop is in constant use an…

I have worked with Steven a number of times over the last few years for my business and my husbands business. Steven has always been able to fix my computer issues and he has extensive IT knowledge and is always able to meet my timescales.

Steven saved me hours of work checking my PC setup up, giving me confidence in what I was doing and resolving problems for me. He turned up when he said he would and did the work quickly and without fuss. On the basis of my first experience of his service I intend to sign-up for his online backup and daily health check services. I would strongly recommend Steven to others.

I have now used Steven for a number of repairs to our PC and network problems which he has provided consistent quality of service at competitive rates. Quick reponces and reliable.

Steven is easy to work with and knows what he’s speaking about and makes it easy to understand. We found it hard to find a good IT person in Livingston, West Lothian that is reasonably priced and is good to work with.  He has helped us out with basic computer problems and more in-depth IT areas too. Thanks Steven keep up the good work.

Steven helped me to sort out the social media communication. He was there quickly, was extremely efficient and coached me very well indeed. I was really happy with the level of service I received and would not hesitate to hire Steven again.

Steven helped us resolved a number of issues afters the Windows 10 upgrade. Quick & responsive and delivered his services in a timely & professional manner. Would have no hesitation in recommending Pyramid IT.

Thanks to Steven Burrows of Pyramid IT for great service and expertise when my IT systems went awol. Steven’s calm and matter of fact approach gave me confidence in his skill as a technician. He worked efficiently, and the problem was solved much more quickly than I had anticipated. He explained everything that was happening, addressed other possible solutions without the hard sell, so that I had headspace to make informed choices for my business IT requirements going forward. I’m really ple…