Support Services

Steven has been superb at sorting out all our IT Problems and I would recommend him to more businesses.

Steven has provided expert support for all of Cornerstone’s IT needs. He always delivers; on time and within budget. As a complete luddite, I have no idea what he’s telling me half the time but everything works when he leaves. Thanks Steven

Steven helped us resolved a number of issues afters the Windows 10 upgrade. Quick & responsive and delivered his services in a timely & professional manner. Would have no hesitation in recommending Pyramid IT.

Steven saved me hours of work checking my PC setup up, giving me confidence in what I was doing and resolving problems for me. He turned up when he said he would and did the work quickly and without fuss. On the basis of my first experience of his service I intend to sign-up for his online backup an…

Steven fixed a fault on my notebook keyboard after someone had told me I could try a new keyboard to see if that would work. Not only did he find and fix the fault the price he quoted for a new keyboard should I need one was half the price I had been given previously. I really appreciated having my …

As a home-based worker with my head office some 400 miles away, it is imperative that I have a reliable contact locally to look after the IT within my home office. Having felt in the past that being a sole user, as opposed to part of a larger organisation, was a disadvantage when looking for IT supp…

I was having trouble with my laptop computer recently with it running very slow on start up. This was not ideal especially when visiting clients and showing them reports on my laptop – sometimes waiting what felt like an eternity for anything to load. As an integral part of my business this coul…

Steven is easy to work with and knows what he’s speaking about and makes it easy to understand. We found it hard to find a good IT person in Livingston, West Lothian that is reasonably priced and is good to work with.  He has helped us out with basic computer problems and more in-depth IT areas too…

Steven came out and helped when we got a serious virus. He was knowledgeable about the issue and fixed the problem in a very short time. he also advised of an additional level of security which we installed and we have had no problems since. Thank you Steven, you were a life saver.

Steven helped me to sort out the social media communication. He was there quickly, was extremely efficient and coached me very well indeed. I was really happy with the level of service I received and would not hesitate to hire Steven again.