Below is a selection of testimonials from some of our existing clients. We continuously seek feedback and reviews from our customers in order to maintain a consistently high standard of service.
If you have any comments on our service, please email us on support@pyramid-it.co.uk
As a home-based worker with my head office some 400 miles away, it is imperative that I have a reliable contact locally to look after the IT within my home office. Having felt in the past that being a sole user, as opposed to part of a larger organisation, was a disadvantage when looking for IT support, I can honestly say I’ve never felt less like this with Steven at Pyramid IT. The “all access” support package I have in place is worth every penny, the remote access facility being highly recommended as issues are sorted quickly and efficiently. I also recently needed a hard drive replacement and this was completed in less than a day. A quick turnaround time for a small business like mine is paramount and I cannot recommend Pyramid IT enough for their efficient and friendly service – their knowledge and professionalism are second to none.
Steven fixed a fault on my notebook keyboard after someone had told me I could try a new keyboard to see if that would work. Not only did he find and fix the fault the price he quoted for a new keyboard should I need one was half the price I had been given previously. I really appreciated having my notebook picked up from my house and delivered it just made my life so much easier. I cannot recommend him highly enough. His knowledge and professionalism were impressive, I will certainly be using him for any IT needs in future.
Thanks to Steven Burrows of Pyramid IT for great service and expertise when my IT systems went awol.
Steven’s calm and matter of fact approach gave me confidence in his skill as a technician. He worked efficiently, and the problem was solved much more quickly than I had anticipated. He explained everything that was happening, addressed other possible solutions without the hard sell, so that I had headspace to make informed choices for my business IT requirements going forward.
I’m really pleased with the robust system that is now in place, at a reasonable price, delivered to my desk, flexibly and at times that suited me.If you’re looking for your own IT expert hotline, then look no further than Pyramid IT. Many thanks Steven and wishing you continued business success
Excellent, really Excellent. Such great value for money and Steven is very knowledgeable about IT. Absolutely HR have now used Steven and Pyramid IT 3 times in the last few months. We have used Steven to solve a major failure with a virus on a Desktop, provide an in depth backup solution for our IT and rebuild an Apple Mac Mini, after a hard drive failure. Can’t recommend both Pyramid IT and Steven Burrows highly enough. Andrew Bourke, Absolutely HR.