Below is a selection of testimonials from some of our existing clients. We continuously seek feedback and reviews from our customers in order to maintain a consistently high standard of service.
If you have any comments on our service, please email us on support@pyramid-it.co.uk
Steven offers a friendly, timely and affordable service. He networked all my computers in the office to the printers and set up a shared drive. I recommend Steven and would definitely contact his for any IT issues I need in the future. Thanks you from @MickMick Designs
Steven fixed a fault on my notebook keyboard after someone had told me I could try a new keyboard to see if that would work. Not only did he find and fix the fault the price he quoted for a new keyboard should I need one was half the price I had been given previously. I really appreciated having my notebook picked up from my house and delivered it just made my life so much easier. I cannot recommend him highly enough. His knowledge and professionalism were impressive, I will certainly be using him for any IT needs in future.
We’ve used Steven at Pyramid IT for a wide range of IT/Computer related issues and requirements from hard drive failures, to server moves and online backup services.
On all of the occasions we have dealt with him the service has been prompt and professional. I wouldn’t hesitate recommending Pyramid IT for any IT related services, in fact we regularly refer our clients to him.
I would like to thank Steven Burrows of Pyramid IT for his great service and help in solving my IT issues. I have used Steven’s services twice in the past and I must say each time I have been happy with the results and his expert advice.
The first time I used Pyramid IT, my laptop had started to run really slow and I felt my brain was working faster than my laptop was finishing tasks. I needed a clear out and a professional laptop tune up. I advised Steven that my laptop is in constant use and I cannot be away from it more than a few hours. Steven understood my needs and advised me he did not physically need the hardware all he had to do was get to the software through remote access.
So we set up a time and I let him do his magic, a few hours later my laptop was working just as fast as when I first bought it. I was delighted and really happy, especially because as soon as Steven was finished I got straight back on to work with no loss of great time.
The second time I used Steven was for my sister’s laptop. It started causing all sorts of problems for her, running slow, freezing etc it ended up being more frustrating switching the machine on than the hassle it was worth trying to use it. I gave Pyramid IT the laptop and advised Steven to do a full uninstall and reinstallation of the software. Steven did this with no issues what so ever, he also backed up the files which was really useful. I gave my sister her laptop and she was really happy that it was running like new again.
All in all Steven from Pyramid IT is really professional, knows his stuff and I will without a doubt recommend his services on to family, friends and colleagues.
Thanks Steven, thanks Pyramid IT.