Below is a selection of testimonials from some of our existing clients. We continuously seek feedback and reviews from our customers in order to maintain a consistently high standard of service.
If you have any comments on our service, please email us on support@pyramid-it.co.uk
I would like to thank Steven Burrows of Pyramid IT for his great service and help in solving my IT issues. I have used Steven’s services twice in the past and I must say each time I have been happy with the results and his expert advice.
The first time I used Pyramid IT, my laptop had started to run really slow and I felt my brain was working faster than my laptop was finishing tasks. I needed a clear out and a professional laptop tune up. I advised Steven that my laptop is in constant use and I cannot be away from it more than a few hours. Steven understood my needs and advised me he did not physically need the hardware all he had to do was get to the software through remote access.
So we set up a time and I let him do his magic, a few hours later my laptop was working just as fast as when I first bought it. I was delighted and really happy, especially because as soon as Steven was finished I got straight back on to work with no loss of great time.
The second time I used Steven was for my sister’s laptop. It started causing all sorts of problems for her, running slow, freezing etc it ended up being more frustrating switching the machine on than the hassle it was worth trying to use it. I gave Pyramid IT the laptop and advised Steven to do a full uninstall and reinstallation of the software. Steven did this with no issues what so ever, he also backed up the files which was really useful. I gave my sister her laptop and she was really happy that it was running like new again.
All in all Steven from Pyramid IT is really professional, knows his stuff and I will without a doubt recommend his services on to family, friends and colleagues.
Thanks Steven, thanks Pyramid IT.
Thanks to Steven Burrows of Pyramid IT for great service and expertise when my IT systems went awol.
Steven’s calm and matter of fact approach gave me confidence in his skill as a technician. He worked efficiently, and the problem was solved much more quickly than I had anticipated. He explained everything that was happening, addressed other possible solutions without the hard sell, so that I had headspace to make informed choices for my business IT requirements going forward.
I’m really pleased with the robust system that is now in place, at a reasonable price, delivered to my desk, flexibly and at times that suited me.If you’re looking for your own IT expert hotline, then look no further than Pyramid IT. Many thanks Steven and wishing you continued business success
Steven helped us resolved a number of issues afters the Windows 10 upgrade.
Quick & responsive and delivered his services in a timely & professional manner.
Would have no hesitation in recommending Pyramid IT.
I have now used Steven for a number of repairs to our PC and network problems which he has provided consistent quality of service at competitive rates. Quick reponces and reliable.